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Support Q+A

How do I cancel my Tatsu subscription?: Simply uninstall Tatsu from your workspace and your subscription will automatically be cancelled.
You can reinstall Tatsu at anytime and your billing period will start on that reinstallation date.
How do I remove a Tatsu participant?: If you are on any plan except for the Participation plan, any Slack user that is deactivated from your workspace is automatically removed from the pool of current Tatsu participants.
On the Participation plan, a Tatsu administrator can remove any Tatsu participant from the pool of Tatsu participants.
Don’t see your question answered here?: We pride ourselves on great support. Don’t see your question here or an answer was not satisfactory? Please contact us and we will respond within two business days.